Frequently Asked Questions

Everything you need to know about finding and sending the perfect gift.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days. We also offer express shipping options at checkout for those last-minute gifting needs.

Can I include a personalized message with my gift?

Yes! Every order includes the option to add a custom digital or printed gift note at no extra charge during the checkout process.

What is your return policy for gift items?

We offer a 30-day return window for most unused items in their original packaging. Please note that personalized or perishable goods are non-returnable.

Will the price be displayed on the packing slip?

No, we never include pricing information on our packing slips. Your recipient will receive a gift receipt that excludes the total cost.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.

Do you offer international shipping?

Currently, we ship to over 20 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.